I'm having trouble with playback

If you're having trouble with listening to a show then we would suggest trying the following:

  • check your internet connection
  • clear your browser history, cookies and cache
  • use a different browser
  • check your browser plugins, some may prevent Mixcloud from playing
  • make sure your browser and Flash Player are up to date

If none of the above suggestions have helped then please contact us at support@mixcloud.com, making sure you include as much information as possible about your problem (screenshots, details about your browser, step-by-step description etc.)